Original Apple iPhone 12 Mini 128GB Like New - 99% New

[Free shipping] for orders over US$100.

Normally, you can receive the orders in about 5~30 business days.

[Express shipping] for all orders.

1, We will send a email to you for confirmation once receive your order, we WON'T arrange the shipping without your confirmation.

2, AFTER receive your confirmation email, the preparing time for shipping is about 1~3 workdays.

3, After the express company collected the package, the tracking number will be  updated on order details within 1~3 workdays.

4, Then 10~25 workdays for shipping, you can track on https://www.17track.net/en.

please allow up to total 15～30 business days, depending upon the time of purchase and your delivery address. 

Please note: All orders are dispatched from China/US/Europe. During sale and holiday periods, delivery may take longer than the estimated time frames above.

We take extra care in verifying every order we receive. This process is one that we strive to accomplish within the timeframe for your order to ship out or be sent over to the manufacture who drop ships your order. In certain situations, our order verifying process can delay your order from shipping. Please be sure to include accurate information when you are placing your order so if need be we can contact you at the information listed in an attempt to get your order out the same day (if in-stock within our warehouse).

Please verify stock status prior to placing an order as we cannot accurately estimate transit times for out-of-stock items.

Arkfair is not responsible for lost//stolen packages. If you feel your package was misdelivered you can contact our customer service team and we can coordinate with the package handling service to initiate a lost package investigation. If the package handling service is unable to locate the package or provides documentation that the package was delivered to the correct address it is at the sole discretion of Arkfair as to the resolution, we cannot guarantee a replacement or refund depending on the outcome of the lost package investigation.

Note:

Customs Duty Explanation

You may be charged customs duties and taxes for something purchased online. Buyers are responsible for custom taxes, our selling price does not include any custom taxes.

DHL Extra Fee

When the delivery address is too far from main Logistic Centers, extra $35 remote area fee will be charged from you. You can check by yourself whether your own address belongs to remote area or not.

Here at Arkfair, we want you to be confident in knowing that we’ll partner with you to get you the perfect product. If your first purchase doesn’t work out like you thought it would, there are a few things you should know.

• You have a 30-day initial guarantee through Arkfair. If you’re outside of that first 30 days, many of our products carry manufacturer’s warranties that can assist you.
• You can cancel your order up until the moment that it’s shipped – after that, it’s a return.
• We don’t have processing/restocking fees (certain brands are excluded from this, see below).
• We’ll handle the shipping costs for you (unless the reason for the return is a simple change of mind, you ordered the incorrect item or you simply prefer a different item – then you pay shipping back to us). Defective items or products that are damaged during shipping will be covered at no expense to you.

Arkfair Return Policies

Return Instructions

All products require a Return of Merchandise Number (RMA #) before being returned. This number can be obtained by calling our toll free number at +1 (650) 379-0180. All returns must be postmarked no later than 30 days (see Gift Purchase Exceptions below) from the original invoice date (shipping date) and include a printed and completed Product Return Form. In the event of a backorder, we allow 30 days from the receipt of merchandise. If more than 30 days have passed since purchase or receipt (as listed above), then the item has exceeded Arkfair's warranty period and warranty claims will need to be made to the original manufacturer directly.

FOR DEFECTIVE OR DAMAGED ITEMS

All of Arkfair’s items are sold new-in-box unless stated, "refurbished or used". As such, Arkfair guarantees that your merchandise will arrive in brand-new (unless stated, "refurbished"), working condition. If damage should occur during shipping, or that a product should arrive with defects from the manufacturer, we will replace the items at no cost to you.

For defective items, if the item is found to be faulty, please contact customer service within the first 30 days at +1 (650) 379-0180 to report the defect and we will send you a prepaid shipping label to cover the cost of return shipping. Please be advised that some manufacturers require us to have you contact them directly if their item is returned as defective, but we will handle this process for you whenever possible. All defective items will be inspected upon arrival. If the merchandise is found to be defective as stated, then a replacement order will be placed at no cost to you. If the item is found to be without defect, it will be returned to you at your expense. Any defects discovered outside the initial 30-day period must be handled through the manufacturer following the manufacturer’s warranty.

For items damaged in shipping, you must notify us within 7 days (to fulfill your claim, we must file a damage claim with the carrier within the first 7 days or they will refuse it). If you are present at the time of delivery and the box or packaging appears damaged, please inspect the actual item for damage before accepting it (the carrier will wait for you and allow you to inspect the item itself). If you received or refused a damaged item, please call us  at +1 (650) 379-0180 and we will handle the damage claim with the carrier (note: this claim could take up to 8 business days be completed), as well as send you a replacement item at no cost to you.

For replacement or store credit, there is no processing/restocking fee or penalty of any kind. Upon receipt of the returned item, you will be issued an email gift certificate with credit for the full value of your original purchase. As stated above, you will be responsible to pay for shipping to return the product, but normal free shipping rules will apply when you re-order.

For refunds, there are no processing/restocking fees here at Arkfair (there are some brands that have specific exceptions and different terms listed below in the Return Policy Exceptions). 

RETURN REQUIREMENTS

• For damaged or defective items: Please reference our Damaged Item Return Checklistor our Defective Item Return Checklist
• The product must include a printed and completed Product Return Form
• Shipping Note: For your protection, we recommend that you use a traceable method of shipment that can provide you with delivery confirmation. We also recommend that the item is shipped insured. Arkfair is not responsible for lost or damaged returns.
• Everything Arkfair is not responsible for lost or damaged packages. Please allow up to 3 weeks for the credit to appear on your credit card statement. Original and return shipping and handling charges are not refunded.

NON-QUALIFYING RETURNS

Arkfair may refuse a return request if we find evidence of fraud, refund abuse, or other manipulative behavior that entitles Arkfair to a corresponding counterclaim.

Items that are returned to us without meeting the return requirements above will be rejected. We will contact you with a detailed reason for the rejection and the item will be returned to you at your expense.

Items marked, "All Sales Final on Clearance" are excluded from our normal return policy and cannot be returned or refunded unless the item is found to be defective or damaged.

CANCELLATION POLICY

Orders may be canceled up until they are in shipping and a shipping label has been printed or have shipped. Once your order is in shipping or has shipped and/or a label has been created, you will be subject to the terms of the Return Policy listed above.