Zooz Z-Wave Plus S2 Motion Sensor ZSE18 with Magnetic Mount

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8.8Expert Score
Overall BVR Rating
Total Reviews:199
Zooz Z-Wave Plus S2 Motion Sensor ZSE18 with Magnetic Mount, Works with Vera and SmartThings
PROS
  • 13 REVIEWS BATTERY LIFE
  • 10 REVIEWS DEVICE HANDLER
  • 10 REVIEWS MAGNETIC BASE
  • 6 REVIEWS MOTION DETECTOR
  • 12 REVIEWS MAGNETIC MOUNT
  • 3 REVIEWS HUBITAT ELEVATION
  • 4 REVIEWS COUPLE OF DAYS
  • 7 REVIEWS HOME ASSISTANT
  • 11 REVIEWS Z-WAVE MOTION
  • 33 REVIEWS MOTION SENSORS
  • 20 REVIEWS DETECTS MOTION
  • 7 REVIEWS SMARTTHINGS HUB
  • 5 REVIEWS EVEN THOUGH
  • 6 REVIEWS MOTION SENSING
  • 8 REVIEWS LIKE THE MAGNETIC
  • 9 REVIEWS GET IT TO WORK
  • 11 REVIEWS GREAT SENSOR
  • 6 REVIEWS BATTERY DIED
  • 12 REVIEWS WORKS GREAT
  • 17 REVIEWS WORK WELL

EXTRA FEATURES: Adjustable motion sensitivity and retrigger time. Built-in Z-Wave range test tool for easier network troubleshooting. Vibration reports on SmartThings and other selected gateways.

Top Positive Review

I purchased a Tripp Lite surge protector TLP128TTUSBB on July 1, 2019. It provided 4320 joules of surge protection for a loved one’s pacemaker monitor. A crazy powerful lightning storm went through my neighborhood in September of 2019. The lightning strikes were so close that the thunder shook our wooden frame house! The next day, the green LED for “Protected” would no longer light. It never went on again. I looked through the device’s manual. It clearly stated that if that LED is not lit, the surge protector is no longer providing any surge protection. The next electric surge might fry everything connected to the Tripp Lite. I took a similar Tripp Lite surge protector from my bedside (which was protecting a charger connected to my $650 Samsung Galaxy S8+) and relocated it to protect the pacemaker monitor. I quickly ordered another Tripp Lite surge protector and hoped it would arrive before the next lightning storm zapped my phone.

The replacement arrived, and I forgot to file a claim with Asurion or Tripp Lite until today. It turned out that Tripp Lite, while willing to replace the surge protector if the “Protected” LED went out, was unwilling to shoulder the cost of shipping the non-functional device back to them. Tripp Lite would not replace the device unless the non-functional one was sent to them. I’m not mad or disappointed at Tripp Lite. After all, even with the shipping cost, I would still come out ahead (The cost of the device was $27.33, and the shipping cost would be significantly less.) I could also just drive over to their headquarters in Chicago. I live only 30 miles away.

However, I remembered I had bought a protection plan. I filed the claim online. Asurion required the protection plan’s “Order Number”. I found it in the email Asurion sent me when I bought the protection plan. I answered a few other questions like when did the device stop working properly, how much did I pay for the device, what happened, etc. I finished filing the claim in less than 5 minutes. They gave me a reference number and stated that they’ll reimburse me with an Amazon gift card within 3 business days. I was astonished when they sent me an email with the Amazon eGiftcard a few minutes later! I’ve since entered it into my account. It was for the full amount I paid for the device back in July. The whole process didn’t take 10 minutes! It all worked very smoothly. I’m impressed.

10 People Found This Helpful

Top Critical Review

Nothin but a run around. I have a defective product that I was trying to get replaced and after filling out all of their forms they tell me to take it up with the manufacturer. What is the point for paying for this if they won??t even replace the product. Not to mention non of it is through Amazon it??s all 3rd party. Don??t waste your money.
28 People Found This Helpful

Customer Questions & Answers

How is the battery life?
Answer: Mine has been on for 6 months and still going so far.

Will this work for iphone13?
Answer: Yes, it was designed to fast charge the iPhone 13, 12 at the 20 watt power level (iPhone 11 and older only supported up to 18 watts power). This results in a slightly faster charge if your phone supports it compared with the usb-c 18 watt charger or the older usb-a 5 watt or 12 watt chargers.

With the new Smartthings app will I still need a separate device handler?
Answer: It’ll work without their custom device handler, but if you want to be able to change the settings like sensitivity and retrigger period you’ll need it. I’d recommend using the handler they provide on their website.

Does this have Pet Immunity? How quick does it report motion on battery and wall power?
Answer: Don??t know specially about pet immunity but I have been able to get it to detect people only, by adjusting the sensitivity and changing the angle from straight down to more toward a wall. When it was facing straight down at mid level sensitivity a local cat would set it off walking down my sidewalk

Does this have a temperature sensor?
Answer: This model is a simple motion detector so it doesn’t report temperature readings. If you’d like a multisensor with both motion and temperature reports, we recommend the Zooz ZSE40 4-in-1 sensor instead:

https://www.amazon.com/ZOOZ-Z-Wave-Sensor-Temperature-Humidity/dp/B01AKSO80O/

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Expert Score 8.8
PROS:
  • 13 REVIEWS BATTERY LIFE
  • 10 REVIEWS DEVICE HANDLER
  • 10 REVIEWS MAGNETIC BASE
  • 6 REVIEWS MOTION DETECTOR
  • 12 REVIEWS MAGNETIC MOUNT
  • 3 REVIEWS HUBITAT ELEVATION
  • 4 REVIEWS COUPLE OF DAYS
  • 7 REVIEWS HOME ASSISTANT
  • 11 REVIEWS Z-WAVE MOTION
  • 33 REVIEWS MOTION SENSORS
  • 20 REVIEWS DETECTS MOTION
  • 7 REVIEWS SMARTTHINGS HUB
  • 5 REVIEWS EVEN THOUGH
  • 6 REVIEWS MOTION SENSING
  • 8 REVIEWS LIKE THE MAGNETIC
  • 9 REVIEWS GET IT TO WORK
  • 11 REVIEWS GREAT SENSOR
  • 6 REVIEWS BATTERY DIED
  • 12 REVIEWS WORKS GREAT
  • 17 REVIEWS WORK WELL
Zooz Z-Wave Plus S2 Motion Sensor ZSE18 with Magnetic Mount
Zooz Z-Wave Plus S2 Motion Sensor ZSE18 with Magnetic Mount
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