AVOID LOSING SMARTPHONE/BELONGINGS: Two-way Separation alert prevents SpotyPal users from leaving their belongings or phone behind. Whenever the connection between your smartphone and your SpotyPal is lost, your smartphone will start ringing and warn you about what you have left behind. If that is your phone, the SpotyPal device will make a sharp beeping sound instead.
Top Positive Review
Maybe I had a bad experience, but I have 2 separate experiences with this company.
The 1st is through Amazon when I bought the plan. No issues. Everything went smooth.
The 2nd is through Asurion. I have mixed reaction to them. To file a claim was simple & easy to do. I was sent a gift card for the purchase amount to replace the item. Everything went perfectly.
The problem I had comes in when I tried inquire about add the replacement item to the plan. Well it took 3-4 days, no problem. The issue I ran into was when I tried to inquire about how to add the item to the plan.
I emailed becuase there is no number to call. It took a while for someone to get back to me & when they did, they told me I needed to contact Amazon for that. Struck me as a little odd, but I didn’t thing nothing of it. The representative for Asurion gave me a number that led me to be scammed. I ended being charged for something more than once & had to cancel & replace that card.
I knew it was a scam becuase when I asked the person during sign up would there be an email sent to me that would allow me to cancel whatever I signed up for, they said yes but no email was ever sent. Then I tried calling the number back, I got hung up on & blocked.
So yes I have mixed reviews about this company. On one hand it was great as far as the product, on the hand it’s absolutely horrible as far as the customer service.
21 People Found This Helpful
Top Critical Review
Ordered this warranty protection plan with a set of headphones for my toddler. I know NOW what this warranty is attached to. In six months, I will have no clue. Why, you ask? Because there is no note, no details, anywhere about what this warranty is attached to. It could be attached to something I ordered at the same time for my other family member. So, how in the world am I supposed to use this warranty if I ever need to? The order # refers to the warranty. There are no notations anywhere showing what it is actually covering. Almost makes one wonder if its a blanket warranty, for all electronics purchased, but for three dollars, that is not possible. There needs to be more details included in the email and/or the description under ‘orders’. I’ve looked everywhere and there is no direction at all anywhere. So, in six months, I will be wondering why I ordered this and what in the world it applies to.
277 People Found This Helpful
Customer Questions & Answers
If i was to travel from atlanta, ga to detroit, mi with spotypal in luggage. but luggage was sent to another city/state will i be informed of gps loca
No, I don??t think your idea will work.
I pictured you will attach the SpotyPal to your luggage after having it paired with your phone before traveling.
will the spotypal work when the phone is on airplane mode?
SpotyPal needs the Bluetooth and location to be on in order to work, so that the device can be connected to the phone. When airplane mode is selected, the location and Bluetooth are automatically turned off. However, some phones allow you to manually turn on the Bluetooth and location, even though you’re on airplane mo??
What is the range of this item?
Answer: Range: 70m in open space, obstacles may affect the range
Can I pair it with a phone which is connected already with a smartwatch and second automatic device a car radio?
Thank you for your interest in our product! Yes, SpotyPal can work simultaneously with other Bluetooth devices.
But, the number of Bluetooth devices connected to the smartphone at the same time depends on the smartphone/OS model and capabilities of its Bluetooth module. SpotyPal doesn’t affect directly functionality ??
- Audio & Video Accessories
- Bags & Cases
- Blank Media
- Cable Organizer Bags & Cases
- Camera & Photo Accessories
- Cell Phone Accessories
- Compact Radios & Stereos
- Computers & Tablets
- Cord Management
- Digital Cameras
- Digital Voice Recorders
- DVD Players & Recorders
- Fax Machines
- GPS System Accessories
- Home Audio Accessories
- Home Theater Systems
- Item Finders
- Motion Detectors
- MP3 & MP4 Player Accessories
- MP3 & MP4 Players
- Office Electronics Accessories
- Other Office Equipment
- Over-Ear Headphones
- PlayStation Vita
- Portable DVD Players
- Power Adapters
- Power Protection
- Power Strips & Surge Protectors
- Radio Scanners
- Tablet Accessories
- Telephone Accessories
- Television Accessories
- Vehicle Electronics Accessories