SONY DVPSR510H DVD Player with 6ft High Speed HDMI Cable (Renewed)

Ultra Slim, New Mid Size Design, HDMI Output, 1080P Upscaling, JPEG, MP3 Playback, Multi Disc resume, Multi-band TV Remote, Energy Star

Top Positive Review

I purchased a portable digital audio player. Just under $40… obviously not intended to pass it down from one generation to the next. Just the same, I expected it last at least a couple years. (I try to take care of my stuff.) I decided to spend a few bucks more and have a GUARANTEE that it would last 3 years. Asurion fit the bill.

Alas – the audio player “gave up the ghost” about 7 months into my ownership experience. It worked in the morning… in the afternoon I pushed the power button – NOTHING. I tried charging it… pushed the “reset” button… exchanged a couple emails with their so-called tech support people. It quickly became apparent that its useful life was over.

I tried to enter a claim online… the brand name of the player was obscure enough that it wasn’t on the list. So I called the toll-free number and spoke with a very informed and helpful Asurion agent. In five minutes we had made arrangements for a refund. She emailed me a prepaid return label, to send the defective player back, and less than 24 hours later I had a full refund in the form of “Amazon credit” for the purchase amount. So I was out 4 bucks (the cost of the Asurion) rather than 40.

I’d do it again in a heartbeat – in fact, I did! I also purchased a 3-year plan to cover my digital camera, for about 1/10 the cost of the camera. Peace of mind is worth something, and I have confidence in the Asurion product at this point.

6 People Found This Helpful

Top Critical Review

I figured it was worth the 4 bucks because I bought a cheap head unit. The product arrived defective, so I went through all the forms only to be told that it’s been too soon since purchase and that I should contact Amazon. The effective date on the policy claims that “the date of delivery” is when protection starts. I love it when I’m scammed. So many people lose their info or forget they bought they even bought this so you’d think they’ve made enough money to actually fulfill a claim.
107 People Found This Helpful

Customer Questions & Answers

Does this play burned dvds?
Answer: It played my burned DVDs but these are apple formatted not sure about yours.

To play audio cd can i use my amplifier instead of tv?
Answer: Yes ! Very well

Does this device play MP4 format video files?
Answer: does not appear to do. I only wanted a cheap dvd player and it does that perfectly. For $30.00 you can not expect a lot of goodies.