Sennheiser Consumer Audio RS 175 RF Wireless Headphone System

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9.4Expert Score
Overall BVR Rating
Total Reviews:4815
Sennheiser Consumer Audio RS 175 RF Wireless Headphone System, Black
PROS
  • 516 REVIEWS SOUND QUALITY
  • 284 REVIEWS SURROUND SOUND
  • 75 REVIEWS BASS BOOST
  • 66 REVIEWS OPTICAL CABLE
  • 71 REVIEWS BATTERY LIFE
  • 89 REVIEWS HARD OF HEARING
  • 54 REVIEWS HEARING LOSS
  • 50 REVIEWS HEARING AIDS
  • 989 REVIEWS HEADPHONES
  • 67 REVIEWS HIGHLY RECOMMEND
  • 88 REVIEWS MUCH BETTER
  • 81 REVIEWS RECHARGEABLE BATTERIES
  • 34 REVIEWS LATE NIGHT
  • 233 REVIEWS WIRELESS HEADPHONE
  • 29 REVIEWS POWER BUTTON
  • 30 REVIEWS SENNHEISER RS 175 RF WIRELESS
  • 62 REVIEWS WORTH THE MONEY
  • 107 REVIEWS HEADPHONE SYSTEM
  • 67 REVIEWS NOISE CANCELLATION
  • 35 REVIEWS HEARING IMPAIRED

Compact, ergonomic over-ear headphones. Connectivity Technology: Wireless

Top Positive Review

Was able to call into their help center and my claim is being honored and handled. Thank you.

Asurion refunded my full purchase price to Amazon Gift Card for the covered earbuds. The purchase price for the plan was worth the investment.

Asurion claimed that the manufacturer’s warranty was still in effect. Manufacturer says it isn’t. No way posted on Asurion’s claim submission site other than chat (which wasn’t available) to speak with Asurion.

5 People Found This Helpful

Top Critical Review

Short version, the Item I bought from Amazon in March of this year (its now October) for $204.54 cost me an additional $33.99 to insure, for a term of (what I though was) 36 months. It failed. Instead of a repair or replacement, they sent me an Amazon gift card for $204.54 and told me I was no longer insured! Also, they promise a 5-7 day turn around, it was 18 days (after several calls to them).
If Amazon is offering your initial cost, money back, for a 15% premium (a premium you won’t get back), shouldn’t they just say that, instead of wasting your time with what I went through???

I purchased the asurion Service Plan Price: $33.99 (Plan Duration: 36 MONTHS FROM UNIT PURCHASE DATE).
In the contract, it states; #7. ??replacement product?? means a NEW, REFURBISHED OR REMANUFACTURED PRODUCT OF EQUAL OR SIMILAR FEATURES AND FUNCTIONALITY THAT PERFORMS TO THE FACTORY SPECIFICATIONS OF THE ORIGINAL COVERED PRODUCT. Technological advances may result in a replacement product with a lower selling price than the original covered product.
But that’s not what happened. First, they promise a 5-7 day turn around. 18 days later (after several calls to them) I get an email with; “Unfortunately, your product is beyond repair. However, we’ll reimburse you the purchase price paid for your product, plus any sales tax if applicable, based on plan terms and conditions.”
I called and asked why I did not get a repair or replacement… and basically one of their supervisors replied; because they are not the manufacture of the product! Like an insurance company is the manufacture of any product?
Future more, when I ask about my 36 months of continuing coverage, she directed me to (in the contract (which you only see after you make the purchase);
1. PER-CLAIM LIMIT: For any single claim, the limit of liability under this Plan is the least of the cost of: (i) authorized repairs; (ii) replacement with a replacement product; (iii) reimbursement for authorized repairs or replacement; or (iv) the cost of a replacement product not to exceed the purchase price you paid for the covered product, excluding sales tax, as indicated on your sales receipt or order confirmation email.
2. AGGREGATE CLAIM LIMIT: The total amount we will pay for all claims on any single covered product is the purchase price you paid for the covered product excluding sales tax, as indicated on your sales receipt or order confirmation email. However, in no event will we provide a gift card or check for more than the replacement cost of the covered product or the remaining balance of your total claim limit. In the event the total cost of all authorized repairs, replacements or reimbursements equals the purchase price you paid for the covered product excluding sales tax, or we provide a gift card or check for the replacement cost of the covered product, we have fulfilled all of our obligations owed under this Plan and this Plan shall terminate

Again; So, if Amazon is offering your initial cost, money back, for a 15% premium (a premium you won’t get back), shouldn’t they just say that, instead of wasting your time with what I went through???
40 People Found This Helpful

Customer Questions & Answers

is there any sound delay
Answer: there does not seem to be any sound delay and I do a lot of streaming videos over the internet. they do sound pretty good but don’t get exited about the surround sound tho. I kind of thought maybe the sound would be more separated, I guess I was expecting too much.

I have a newer samsung smarttv in our bdrm, what else if anything do i need to listen to tv w/o disturbing my sleeping wife?
Answer:

The RS175 includes the optical cable that you will need. However, with my samsung tv it was necessary to go to the TV menu and change the sound setting – additional settings – audio format to “PCM”. Then just use the switch on the back of the RS175 receiver to the “up” position when listening to the TV. You have the op??

Do these have mic monitoring?
Answer: no, this is not a mic system but a wireless rf transmission system. there are lots of personal sound listeners that come with a mic. & monitoring.
don
myheargear

Can you use one tower and two headphone to hear the same tv at the same time or do you need two different towers.
Answer: Yes you can. Page 25 of the manual indicates 2 of these headphones can be supported and it appears easy to pair the second just by placing it in the charging seat

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Expert Score 9.4
PROS:
  • 516 REVIEWS SOUND QUALITY
  • 284 REVIEWS SURROUND SOUND
  • 75 REVIEWS BASS BOOST
  • 66 REVIEWS OPTICAL CABLE
  • 71 REVIEWS BATTERY LIFE
  • 89 REVIEWS HARD OF HEARING
  • 54 REVIEWS HEARING LOSS
  • 50 REVIEWS HEARING AIDS
  • 989 REVIEWS HEADPHONES
  • 67 REVIEWS HIGHLY RECOMMEND
  • 88 REVIEWS MUCH BETTER
  • 81 REVIEWS RECHARGEABLE BATTERIES
  • 34 REVIEWS LATE NIGHT
  • 233 REVIEWS WIRELESS HEADPHONE
  • 29 REVIEWS POWER BUTTON
  • 30 REVIEWS SENNHEISER RS 175 RF WIRELESS
  • 62 REVIEWS WORTH THE MONEY
  • 107 REVIEWS HEADPHONE SYSTEM
  • 67 REVIEWS NOISE CANCELLATION
  • 35 REVIEWS HEARING IMPAIRED
Sennheiser Consumer Audio RS 175 RF Wireless Headphone System
Sennheiser Consumer Audio RS 175 RF Wireless Headphone System
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