Royal 1840MX 18-Sheet Cross-Cut Paper Shredder

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9.7Expert Score
Overall BVR Rating
Total Reviews:460
Royal 1840MX 18-Sheet Cross-Cut Paper Shredder,Black
PROS
  • 25 REVIEWS JUNK MAIL
  • 27 REVIEWS CREDIT CARDS
  • 21 REVIEWS HEAVY DUTY
  • 19 REVIEWS HIGHLY RECOMMEND
  • 18 REVIEWS HOME OFFICE
  • 10 REVIEWS BIN FULL
  • 17 REVIEWS SHEETS AT A TIME
  • 11 REVIEWS TRASH BAG
  • 15 REVIEWS SHREDDER I EVER
  • 8 REVIEWS SHEET CROSS-CUT
  • 12 REVIEWS EASY TO EMPTY
  • 4 REVIEWS EVERY 15 MINUTES
  • 51 REVIEWS GREAT SHREDDER
  • 14 REVIEWS CROSS-CUT PAPER
  • 6 REVIEWS CARD OFFERS
  • 6 REVIEWS JOB DONE
  • 11 REVIEWS WORKHORSE
  • 13 REVIEWS MANY SHEETS
  • 13 REVIEWS EXCELLENT SHREDDER
  • 25 REVIEWS WORKS LIKE

Platinum Series

Top Positive Review

So far, so good. I am very impressed with the way this shredder absolutely destroys (shreds 😉 the mounds of paper I am feeding its hungry mouth on a daily basis. It doesn’t even start to slow down in the slightest, the way other lesser shredders that I have owned, do. I was very close to buying another brand entirely when I happened upon a review from another Amazon buyer that had recommended this unit. Having been through two shredders from other popular brands that simply up and died through normal wear and tear, I feel that I have made a really good choice and am very happy. The fact that the manufacturer warranty covers the cutting blade and motor for FIVE YEARS should be a pretty good indicator of the quality of the product.

*IMPORTANT* This unit DOES NOT require lubricating!! I was wondering about this myself because the manual makes no mention of it, and the other shredders I have owned required you to purchase and use oil to lubricate. So I called the toll free number to Royal and their very friendly and helpful customer service rep explained that you do not need to lubricate, and even doing so will void your warranty!! How cool is that? One less thing you have to buy and one less thing you have to do. In any case, there are several questions about this in the Amazon “questions” area for this product, and every answer that I have seen from Amazon consumers say that you should oil the machine, which is what they have been doing. So I thought I should make this a point of emphasis in my review to save others from making the same mistake. Hope it helps.

69 People Found This Helpful

Top Critical Review

This product is a piece of junk. I suggest strongly that you look for another option. We used this sparingly for about a month and then the overheated light would come on and it wouldnt work. We spent a couple of months in between other committments trying to find a way to fix. Finally we found a service company down in Lexington (we live in Cincinnati) that did warranty service. They kept it for 7 weeks. I picked it up and used it for a couple more months and the same overheating issue surfaced. The overheating issue wasnt caused either time by heavy use–we used only one or two pages at a time! I put it out to the trash and purchased a cheaper option at Costco.
9 People Found This Helpful

Customer Questions & Answers

I would like to know the recovery time on the 1840mx shredder.if i run it for the 60 minutes how long does it have before i can start using it again?
Answer: I’m not sure, but I think it takes about 15 minutes to cool down if the thermal overload switch is activated.

how can i fix a serious paper jam?
Answer: I had one very serious jam and I made sure that the shredder was turned off and unplugged from the surge protector and then used several pliers in different lengths and pulled the paper from it. After I cleared the jam I put some performance oil on a single sheet of paper and ran it through and it worked okay.

what is the manufacturers warranty for this shredder. I am trying to decide if it’s worthwhile to purchase the extended warranty. Thanks.
Answer: 5 year on cutter blade and motor. So may not make sense to purchase extended warranty unless the 2 or 3 year can be in addition to the manufacturer warrantee. Great unit with long run time so can handle lots of shredding.

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Expert Score 9.7
PROS:
  • 25 REVIEWS JUNK MAIL
  • 27 REVIEWS CREDIT CARDS
  • 21 REVIEWS HEAVY DUTY
  • 19 REVIEWS HIGHLY RECOMMEND
  • 18 REVIEWS HOME OFFICE
  • 10 REVIEWS BIN FULL
  • 17 REVIEWS SHEETS AT A TIME
  • 11 REVIEWS TRASH BAG
  • 15 REVIEWS SHREDDER I EVER
  • 8 REVIEWS SHEET CROSS-CUT
  • 12 REVIEWS EASY TO EMPTY
  • 4 REVIEWS EVERY 15 MINUTES
  • 51 REVIEWS GREAT SHREDDER
  • 14 REVIEWS CROSS-CUT PAPER
  • 6 REVIEWS CARD OFFERS
  • 6 REVIEWS JOB DONE
  • 11 REVIEWS WORKHORSE
  • 13 REVIEWS MANY SHEETS
  • 13 REVIEWS EXCELLENT SHREDDER
  • 25 REVIEWS WORKS LIKE
Royal 1840MX 18-Sheet Cross-Cut Paper Shredder
Royal 1840MX 18-Sheet Cross-Cut Paper Shredder
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