Polk Audio MagniFi Max Home Theater Sound Bar with 5.1 Dolby Digital Experience | Works with 4K & HD TVs | HDMI & Optical Cables

Top Positive Review

the Asurion websites says you don’t need to register a product, but If you don’t buy them in the same transaction, yes you do!
Before reordering the item with the support contract and doing a return. I called Amazon support.
The person sounded underwater (poor phone line quality), but helpful. She said it was not necessary to do a new order to add a support contract as the last Amazon Support person told me through chat. She had me search for: ASURION 3 Year Electronics Protection Plan with Tech Support $350-399.99 and buy that alone. Once I received the email confirmation from Asurion, I had to call Asurion to have the item registered with the contract. Registering the item with the contract was a frustrating task. Online they tell you that it is not necessary to register.an item I called anyway since that was what Amazon support instructed me to do and there was no way to connect the contract to the item since they were purchased separately. Once I got an human, he started to tell me the same thing. I stressed that they were purchased separately, what associates the 2 items? He figured out what I was saying and went on to add the product information to the contract. No repurchase or return needed to add a contract! Hope this helps someone.
So far, I’m happy that I did not have to return the item and repurchase with a contract.
I can’t rate how effective the contract is since I have not made a claim yet. I hope it is better than some of the feedback here

Top Critical Review

I bought the 3 year electronic’s protection plan for my Arlo cameras in November. One of the cameras will not charge and I need to get a replacement. I have tried to submit a claim but no one is getting back to me, its been over a week. The process to do this is not clear and extremely frustrating. I do not need to entire system to be replaced just one camera. Your help would be appreciated.

Customer Questions & Answers

How do you do a factory hard reset?
Answer:

a) Unplug power from sound bar, subwoofer and surrounds

b) Plug in sound bar, wait for bar to boot up –orange LED will stop flashing.
??

Does the mag max come with the two smaller speakers?
Answer: Hello, the Polk Audio MagniFi Max SR will come with the wireless rear speakers. Select MagniFi Max SR in the drop down.

my right speaker is crackling. how do i get it replaced? product was purchased 2/2021
Answer: So this problem seems to be common to this system. You need to call POLK and they have a reset process they may eliminate the issue in a 24 hour period. Worked for me.

is the Bluetooth compatible with Apple iPhone for music?
Answer: Hello and thank you for you question. The Polk Audio MagniFi Max SR is compatible with a Applie iPhone via Bluetooth. Stream music from your Apple iPhone to the Soundbar using Bluetooth.