allanyao
Premium look & feel with metal back cover and slim, narrow bezels. Enjoy your favorite videos on the 10.3″ FHD display with TDDI technology
Top Positive Review
I had gotten 2 Android tablets for my children to do e-learning on this summer. Even though I got protective cases with them, I still got the Asurion protection as well since the kids are young and clumsy.
Sure enough, both tablets got dropped. One ended up with a broken screen, the other had weird lines on the display. I was able to open a case for both of them with Asurion support with no hassle. The screen with the lines was fixed and returned over the weekend. The other tablet couldn’t be fixed, so I had received the full value of the tablet back in Amazon credit, no questions asked. This was the easiest experience I’ve ever had trying to use the warranty for anything I’ve purchased.
3 People Found This Helpful
Top Critical Review
We purchased this plan to cover our son’s Samsung Tab A. We purchase this table at a good price on Amazon $169.99. When the table failed Asurion was quick to respond sent a shipping label, etc. All was going well. Asurion tried to replace our Tab A with what they deemed “like” items. You know a Lenovo tablet with half the memory, slower processor, etc. We refused. Asurion eventually deemed our Tab A unrepairable and issued a refund. The refund was less tax and does not cover the cost to replace our Tab A with a like Tab A due to changes in prices. So not only can we not get a Tab A for a Tab A we are out of a $40 warranty. We do get some funds back, but it’s a small consolation since we can’t do much with it. We can’t buy a replacement Tab A. So I ask the question, what was the point? Asurion certainly did not live up to their SLA, that’s for sure. I’m currently trying to find out what our options are.
12 People Found This Helpful
Customer Questions & Answers
Does this tablet have biometric support (fingerprint, iris, etc)?
Answer: No fingerprint reader. But there is a facial recognition thing to unlock it though.
How do i get to connect to wi-fi, it went to wlan automaticaly?
Answer: Go to settings, internet connect and select wi-fi! Or check to see that Wi-fi / bluetooth is active. You may have to manually stop LAN connect in settings. It should have looked for wi-fi connections
Will this not be getting Android updates past 9.0 Pie?
Answer: It does. The first update when I booted it was to Android 10.
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