HSM shredstar PS817C

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9.3Expert Score
Overall BVR Rating
Total Reviews:336
HSM shredstar PS817C, 17-Sheet, Cross-Cut, 7.1-Gallon Capacity, Continuous Operation Shredder
PROS
  • 27 REVIEWS CREDIT CARDS
  • 13 REVIEWS JUNK MAIL
  • 11 REVIEWS HEAVY DUTY
  • 21 REVIEWS BEST SHREDDER
  • 13 REVIEWS HOME OFFICE
  • 11 REVIEWS SHREDDER I HAVE EVER
  • 17 REVIEWS CROSS CUT
  • 6 REVIEWS GARBAGE BAG
  • 43 REVIEWS GREAT SHREDDER
  • 12 REVIEWS EVER OWNED
  • 19 REVIEWS WORKS GREAT
  • 7 REVIEWS EVERY 10 MINUTES
  • 8 REVIEWS MUCH QUIETER
  • 9 REVIEWS HIGHLY RECOMMEND
  • 6 REVIEWS WORKHORSE
  • 8 REVIEWS LITTLE BIT
  • 12 REVIEWS FAR SO GOOD
  • 5 REVIEWS TOOK ME 30 MINUTES
  • 4 REVIEWS GLUE OR STICKY
  • 5 REVIEWS BELIEVE CONTINUED

Tear through up to 128 sheets of paper per minute, creating 430 cross-cut particles per page, 7.1-gallon bin

Top Positive Review

Especially for electronics, appliances, and equipment that we use everyday, this service gives me great piece of mind. In this instance, the item had just stopped working properly without any discernable cause and it was actually just nice to know that it was actually broken and not just an unknown mistake or misuse on my part. Once that determination is made, reimbursement is basically immediate, filing the claim is quick and easy, and the warranties are long enough that I frequently use the funds to upgrade the equipment that I have been able to use up to the point of failure. I will always choose an extended warranty on any investment purchase that I expect to last beyond the one from the factory.

Top Critical Review

I purchased this protection plan with a Synology NAS, however there is no deliverable.
I would like to get:
1. at least an email explaining the claims process and what the terms of coverage are (i.e. how many devices, which devices etc…).
2. a start date for the service (does it start after the manufacturers warranty expires or at time of purchase)

I tried to file a claim on line and found out the company looks up your Amazon receipt based on your email or phone number, however their copy of my receipt is literally a blank document.

Overall I’m left feeling like I’ve been swindled, because I don’t have a clear document to point to showing that I have coverage. Furthermore I don’t even know if I have to login and register my product.

Time will tell. I recommend keeping your receipt documentation!

Customer Questions & Answers

Mine says the bin is full but it isn’t. What should i do?
Answer:

I have had mine for about 4 years. Mine does that too. I believe it is due to the sensor. My guess is that the positioning or mounting of the sensor is such that, when about 3/4 full it says ‘FULL.’

I just slide out/open the bucket and move the clippings around in the bin with my hand, and press them down to pack ??

How long can stay lit?
Answer:

Jessica – it is continuous duty, which means you can feed it as long as you like. Our listing shows added shipping – but it is FREE shipping (not sure why on the error) – we also add oil at no cost while others may not – and, if you are still undecided, we are experts and would love to help you find the right machine f??

Can someone tell me the origin of this shredder? made in germany or china? because some says origin in china and some doesnt state at all. thx!
Answer: The electronic circuitry (aka the pcb or eca) is made in China, motors acquired by a German company, sub assemblies then kitted together and built into final assemblies in Germany.

What warranties come standard with this shredder?
Answer:

Factory warranty is 2 years against any manufacturing defects, with a lifetime (from the invoice date) warranty on the cutting heads. The warranty assumes you follow the recommended maintenance schedule with regular oiling of the cutting heads, periodically blowing the dust off the optical sensors, etc. We have two of ??

15″??, it says 20.4 inches in height. Please confirm
Answer: I measure the shredder as about 21 inches high with casters.

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Expert Score 9.3
PROS:
  • 27 REVIEWS CREDIT CARDS
  • 13 REVIEWS JUNK MAIL
  • 11 REVIEWS HEAVY DUTY
  • 21 REVIEWS BEST SHREDDER
  • 13 REVIEWS HOME OFFICE
  • 11 REVIEWS SHREDDER I HAVE EVER
  • 17 REVIEWS CROSS CUT
  • 6 REVIEWS GARBAGE BAG
  • 43 REVIEWS GREAT SHREDDER
  • 12 REVIEWS EVER OWNED
  • 19 REVIEWS WORKS GREAT
  • 7 REVIEWS EVERY 10 MINUTES
  • 8 REVIEWS MUCH QUIETER
  • 9 REVIEWS HIGHLY RECOMMEND
  • 6 REVIEWS WORKHORSE
  • 8 REVIEWS LITTLE BIT
  • 12 REVIEWS FAR SO GOOD
  • 5 REVIEWS TOOK ME 30 MINUTES
  • 4 REVIEWS GLUE OR STICKY
  • 5 REVIEWS BELIEVE CONTINUED
HSM shredstar PS817C
HSM shredstar PS817C
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