Brother Monochrome Laser Printer

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Print more, wait less. Engineered for increased efficiency with class leading print speeds of up to 32 pages per minute

Top Positive Review

Especially for electronics, appliances, and equipment that we use everyday, this service gives me great piece of mind. In this instance, the item had just stopped working properly without any discernable cause and it was actually just nice to know that it was actually broken and not just an unknown mistake or misuse on my part. Once that determination is made, reimbursement is basically immediate, filing the claim is quick and easy, and the warranties are long enough that I frequently use the funds to upgrade the equipment that I have been able to use up to the point of failure. I will always choose an extended warranty on any investment purchase that I expect to last beyond the one from the factory.

Top Critical Review

I purchased this protection plan with a Synology NAS, however there is no deliverable.
I would like to get:
1. at least an email explaining the claims process and what the terms of coverage are (i.e. how many devices, which devices etc…).
2. a start date for the service (does it start after the manufacturers warranty expires or at time of purchase)

I tried to file a claim on line and found out the company looks up your Amazon receipt based on your email or phone number, however their copy of my receipt is literally a blank document.

Overall I’m left feeling like I’ve been swindled, because I don’t have a clear document to point to showing that I have coverage. Furthermore I don’t even know if I have to login and register my product.

Time will tell. I recommend keeping your receipt documentation!

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Brother Monochrome Laser Printer
Brother Monochrome Laser Printer
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